What are aquatic enrichment courses?
These courses focus on first aid, lifesaving skills, and pathways to becoming a lifeguard. Offerings vary each session (Fall, Winter, Spring, Summer). To view available courses, click here.
What is the cancellation policy?
Child Memberships must remain active throughout the session. Membership cancellations mid-session result in withdrawal from lessons. Refunds (minus a $20 administrative fee) are available for cancellations made at least 48 hours before the program start date. No refunds or credits for absences, illness, or missed lessons. Pro-rated refunds apply only if lessons are cancelled due to Government or Public Health directives.
Is there a waitlist option?
Yes! Participants can be added to waitlists for group lessons and child & youth programs through the online portal. For private/semi-private lesson waitlists, email [email protected].
Where can I view class schedules?
Class schedules are posted online when registration opens. Only classes available for a participant’s age group will be displayed in the portal.
How do I get a participant’s progress report?
At the end of each session, an email will be sent with instructions to access progress reports. Reports are also available online here with a participant’s ID number. If the ID number is unknown, contact customer service for assistance.
What are private and semi-private lessons?
Private lessons provide one-on-one instruction, while semi-private lessons include two participants with one instructor. Private lessons: A limited number of private lesson spots are available each session. Due to high demand, space is not guaranteed. If private lessons are full, email [email protected] to be added to the waitlist. Semi-private lessons: Families must arrange their own second participant, as the YMCA does not match swimmers. Participants must be similar in age [...]
Not sure which swim level is best?
Check the Swim Level Conversion Guide. If transitioning from another program, the conversion chart can help. Unsure? Take the online quiz to determine the best fit.
What ages are eligible for swimming lessons?
Group swim lessons: Ages 0-12 years Private/Semi-private lessons: Ages 3-12 years (children) and 13+ years (adults)
Is financial assistance available for swim lessons?
Yes! To apply for financial assistance for swim lessons or child and youth fitness programs, email [email protected] for details on the assessment process.
Forgot to apply a discount code during registration?
No problem! Email [email protected] to request an adjustment. Eligibility will be verified, and if applicable, the discount will be applied, and the difference refunded.