COVID-19 Response Update – July 27, 2020

We are Taking Steps

Although Phase 3 Reopening for Ontario came into effect for the Niagara Region on Friday, July 24, 2020 we have made the decision to delay reopening our facilities for members. More information will follow on our phased approach to re-open our Health, Fitness and Aquatics (HFA) Centres.

We are conducting a review of our operations and looking at the most viable options to reactivate facilities and programs. The first phase of the reactivation of our HFA sites will begin with our Port Colborne and Niagara West (Grimsby) locations, targeted to reopen mid-September.

Our No. 1 priority remains the Health and Safety of all staff, volunteers, families, members and community.

To read about our approach to reactivation, click here.

On this page, you will find answers to some frequently asked questions about individual services response to the COVID-19 situation, our temporary closures, and—above all—planned reactivation.

If you have any questions or concerns, please email: customerservice@niagara.ymca.ca

For now, our fitness facilities remain closed as we take steps toward reactivation.

We have established key principles to guide how and when we will reactivate programs and services; moreover, we are driven by our commitment to your safety and that of our valued staff and volunteers.

We are conducting a review of our operations and looking at the most viable options. The first phase of the reactivation of our HFA sites will begin with our Port Colborne and Niagara West (Grimsby) locations, targeted to reopen mid-September.

Please note all membership fees remain on hold. We will ensure our facilities meet the highest standards for hygiene and safety; including modifying programs and facility spaces to maintain safe physical distancing. Until then, you can enjoy your favourite workouts and activities for all ages online.

Thank you for your patience and continued support.

As we move through our phased approach to reopening child care we wanted to share with you that we have opened five of our preschool centres.

We want to thank our current child care families for sharing your intentions and needs for child care through our electronic Child Care Intention Forms.

We have been busy reviewing the Provincial Guidelines in consultation with Public Heath to ensure that all necessary requirements are understood and  addressed as we remain focused on ensuring safety for families, children and educators.

For more information, click here.

YMCA EarlyON Child and Family Centres are currently closed; however, our Program Facilitators continue to provide services for children, parents and caregivers virtually. We are able to support you, answer questions and provide resources by telephone, e-mail and through our social media posts on Facebook and Twitter.

Parents and caregivers may also sign up for interactive sessions offered on line such as ‘Weekly Circle Time’, ‘Bedtime Story Sessions’ and ‘Parent Education Workshops’.

Reach us by telephone Monday to Friday.

Or contact us by email, at earlyon.admin@niagara.ymca.ca, with questions or to sign up for an interactive session with our Program Facilitators.

Virtual Day Camp programming is available through YCamp At Home; we encourage you to access a number of these exciting camp resources.

All YMCA Employment & Immigrant Services locations in St. Catharines, Niagara Falls, and Thorold are closed to walk-in traffic. We’ve moved to a modified service model and continue to work with clients and the broader community virtually by e-mail, phone or text.

Our hours of operation remain unchanged, however: Monday through Friday, 8:00 am to 4:30 pm

For more information please contact:

St. Catharines

Your patience and support are greatly appreciated as we work through this evolving situation.

We are so grateful for the many expressions of support and encouragement, including members who have reached out specifically to ask how they can further support the YMCA by making a financial donation. To those members, we humbly thank you for asking and confirm that we continue to receive donations; we will also issue a tax receipt.

Here is a message from Kyle Barber, President & CEO, YMCA of Niagara

We would still like to be present in your fitness lives and encourage you to stay healthy and active. Watch our social media channels for YThrive fitness videos and homegrown videos from our own fitness staff designed to help you stay connected and healthy while we all do our part to maintain social distancing.

As our staff are working remotely now, we may not be able to answer your phone call in a timely manner. However, if you need to reach us or have any questions about your account, please email: customerservice@niagara.ymca.ca